Quick Answer: Can You Get Your Money Back On Alibaba?

How long does it take to get a refund on Alibaba?

Once your refund application is approved, Alibaba.com will generally refund you within 7 business days.

However, this may differ depending on your payment method: Credit Card: receive the refund within 10 working days..

Does Alibaba protect buyers?

Trade Assurance covers Alibaba.com buyers with 100% payment protection from their selected Trade Assurance suppliers. You’re covered if: Your products are not shipped on time as per the contract with your supplier. Your products do not meet the quality standards as per the contract with your supplier.

How do I report a seller on Alibaba?

Please submit your complaint to Online Complaint Center at https://service.alibaba.com/complaint/center/index.htm with valid proof. Alibaba Security Team will check it and follow up. All the updates can be found in the Complaint Center.

Can you get scammed on Alibaba?

Yes, there are some scammers on Alibaba, just like any other online platform, but that doesn’t mean Alibaba itself is a scam. By that logic, you can say that eBay, Amazon and Gumtree are scams because you can find MANY unscrupulous businesses on those websites, too.

How do you win a dispute on Alibaba?

Our tips will help you to win the dispute on AliExpress.Always take the screenshots of the product description. … Carefully read the description of the product. … Check the rating of the seller and the store’s reviews. … Film the process of unboxing. … Carefully fill in the application for opening the dispute. … Be determined.More items…•

Is Alibaba bigger than Amazon?

While Amazon is the larger of the two companies by a significant margin, both companies have quite similar revenue streams. When comparing Commerce as well as Cloud revenues, Amazon’s revenues are nearly 15x that of Alibaba’s. However, Alibaba’s advertising revenues are quite comparable to that of Amazon’s.

Why is Alibaba shipping expensive?

Why is Shipping from Alibaba and China So Expensive? Shipping items from China overall can be very expensive due to the distance. If an item is under 5-10 lbs it can actually be shipped for quite cheap from China but very slowly using something called ePacket.

How does payment work on Alibaba?

The Alibaba secure payment allows payments via credit card and debit cards, issued by Visa and MasterCard. However, keep in mind that there is a maximum transaction amount, paid via credit card, of US$50,000. In addition, the credit card companies charge a higher transaction fee, as compared to T/T payments.

Can I buy 1 item from Alibaba?

Alibaba is a wholesale marketplace where you can buy products in bulk, affordably. … With Alibaba you can buy a single item if you negotiate with a supplier and they agree to sell you one item.

Can you cancel an order on Alibaba?

Please click the button [Cancel Order] on order detail page, select a reason for cancellation, and then [Submit] the request. You’re highly suggested to contact seller to speed up your cancellation request. If the seller does not respond your cancellation request within 72 hours, the order will be automatically closed.

Is it safe to pay through Alibaba?

So yes, you can pay with credit cards on Alibaba. Truthfully, you’re 100% protected just by making sure the payment terms are protected until the products are in your home. If you never receive the products Alibaba will credit you back your money. Then they’ll open a dispute with the supplier on your behalf.

Can I trust Alibaba com?

Here’s the truth: Shopping from Alibaba is relatively safe if you know where to shop from. There are good and honest suppliers on Alibaba, but there are also a few undesirables lurking on the platform. That’s a usual sight in any marketplace.

What is Alibaba transaction fee?

However, the following transaction fees apply depending on the payment method: Credit card: 2.95% of the order value. Telegraphic transfer: US$30 – US$50. Western Union: US$4.9 – US$45. Alibaba Pay Later: Free (US only)

What is confirm receipt on Alibaba?

“Confirmed Receipt Date” means either: (i) the day when the Buyer clicks “confirm” on the order system to confirm the receipt of the products; or (ii) if the Buyer did not click “confirm” in the order system, then it should be no later than 15 days after the Actual Shipment Date by express delivery.